Privacy Policy
Effective Date: [Insert Date]
Last Updated: [Insert Date]
At O&L Label, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website at [https://oandllabel.com.au] or interact with our products and services. By using our site, you agree to the terms set out below.
We operate in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). These laws govern how we collect, store, and use personal information, and we take our obligations under them seriously.
Information We Collect
When you engage with our website, we may collect personal information that enables us to provide you with a smooth and secure shopping experience. This includes your name, email address, phone number, and shipping or billing address when you place an order or create an account. We also collect payment details, which are processed securely through third-party payment gateways.
In addition to this, we gather technical data such as your IP address, browser type, device information, and usage patterns. These details help us understand how visitors use our site and allow us to improve its functionality and performance. If you choose to subscribe to our marketing communications, we may also collect your preferences and responses to surveys or promotional offers.
How We Use Your Information
We use your personal information to process orders, deliver products, and provide customer support. It also allows us to personalise your shopping experience, improve our website’s usability, and communicate with you about your purchases or account activity. If you have opted in, we may send you promotional emails about new collections, exclusive offers, or brand updates.
Your data also helps us analyse trends, monitor site usage, and optimise our services. In certain cases, we may use your information to meet legal obligations or to detect and prevent fraudulent activity.
Sharing Your Information
O&L Label does not sell your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our business. This includes payment processors such as Stripe or PayPal, shipping partners like Australia Post or DHL, and marketing platforms such as Mailchimp or Meta Ads.
We only share the minimum necessary information required for these services to function, and we ensure that all third parties adhere to strict data protection standards. In rare circumstances, we may disclose your information to legal authorities if required by law or to protect our rights, customers, or business operations.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These tools help us remember your preferences, analyse site traffic, and deliver personalised content or advertisements. You can manage your cookie settings through your browser or via our cookie banner when you first visit the site.
Cookies also allow us to understand how users interact with our site, which helps us improve its design and usability. If you choose to disable cookies, some features of the website may not function as intended.
Data Security
We take data security seriously and implement industry-standard measures to protect your personal information. This includes SSL encryption, secure hosting environments, and access controls to prevent unauthorised access. We also conduct regular security audits and monitor our systems to maintain the integrity of your data.
While we strive to protect your information, no method of transmission over the internet is entirely secure. We encourage you to take precautions when sharing sensitive information online.
Your Rights
You have the right to access, correct, or delete your personal data at any time. You may also withdraw your consent for marketing communications or request that we stop processing your information. If you wish to exercise any of these rights, please contact us at privacy@oandllabel.com.au.
If you are dissatisfied with how we handle your data, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently gathered data from a child, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us at:
O&L Label
Email: privacy@oandllabel.com.au
ABN: [Insert ABN]
Location: Sydney, NSW, Australia