Terms & Conditions

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Welcome to O&L Label. These Terms and Conditions govern your use of our website [https://oandllabel.com.au] and your interactions with our products and services. By accessing or using our site, you agree to be bound by these terms. If you do not agree, please refrain from using the site.

O&L Label is operated by a sole trader based in Sydney, NSW, Australia. We comply with all relevant Australian laws, including the Australian Consumer Law (ACL), the Privacy Act 1988 (Cth), and applicable eCommerce regulations.

 

Use of the Website

You may use our website for lawful purposes only. You agree not to engage in any activity that may harm, disrupt, or interfere with the functioning of the site or its content. You must not attempt to gain unauthorised access to any part of the website, its servers, or data.

We reserve the right to restrict or terminate access to the site at our discretion, without notice, if we believe you have violated these terms or engaged in misuse.

 

Product Information and Availability

We make every effort to ensure that product descriptions, images, and pricing are accurate and up to date. However, we do not guarantee that all items will be available at all times. Product availability is subject to change without notice.

We reserve the right to modify or discontinue any product at any time. If a product becomes unavailable after you place an order, we will notify you and offer a refund or alternative solution.

 

Orders and Payments

By placing an order through our website, you agree to provide accurate and complete information. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

Prices are listed in Australian dollars (AUD) and include GST where applicable. Payment must be made in full at the time of purchase using one of the accepted payment methods. We use secure third-party payment gateways to process transactions and do not store your credit card details.

 

Shipping and Delivery

We aim to dispatch orders promptly and provide estimated delivery times based on your location. However, delivery times are not guaranteed and may be affected by external factors such as courier delays or public holidays.

Shipping fees are calculated at checkout and may vary depending on the destination and order size. Once your order has been shipped, you will receive tracking information via email.

 

Returns and Refunds

We comply with the Australian Consumer Law, which guarantees your rights in relation to faulty or misrepresented goods. If you receive an item that is defective, damaged, or not as described, please contact us within 7 days of delivery to arrange a return or exchange.

Change-of-mind returns may be accepted at our discretion, provided the item is unused, in original condition, and returned within 14 days. Return shipping costs for change-of-mind returns are the responsibility of the customer.

Refunds will be processed using the original payment method once the returned item has been received and inspected.

 

Intellectual Property

All content on the O&L Label website—including text, images, logos, graphics, and design elements—is the property of O&L Label or its licensors and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, modify, or use any content from the site without prior written permission.

 

 Limitation of Liability

To the extent permitted by law, O&L Label shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of products. This includes, but is not limited to, loss of data, loss of business, or personal injury resulting from product use.

Our liability is limited to the value of the goods purchased, except where otherwise required by law.

 

Privacy

We are committed to protecting your personal information and handling it in accordance with the Privacy Act 1988 (Cth). Please refer to our [Privacy Policy] for details on how we collect, use, and safeguard your data.

 

Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes arising from your use of the website or purchase of products shall be subject to the exclusive jurisdiction of the courts of New South Wales.

 

Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

O&L Label
Email: support@oandllabel.com.au
ABN: [Insert ABN]
Location: Sydney, NSW, Australia